Senior Product Application Scientist | NanoString | Remote/Texas

Our Mission is to Map the Universe of Biology.

Improving the human condition is what fuels our passion for finding new ways of enabling scientific exploration. As a company, we strive to create end-to-end solutions that are simpler, easier, faster and more relevant to today’s life science challenges.

As the pioneer in the field of spatial biology, NanoString enables scientists across the globe to envision molecular interactions in three dimensions with three different systems, the nCounter® Analysis System, the GeoMx® Digital Spatial Profiler (DSP) and the CosMx™ Spatial Molecular Imager (SMI) platform. As a result, scientists can see the multiomic expression of genes and proteins in the natural context of tissue structure.

Since our founding in 2003, we have earned a reputation as a respected, trusted pioneer of innovative technologies that support our customers in their relentless pursuit of answers. Our products are based on a novel digital molecular barcoding technology invented at the Institute for Systems Biology (ISB) in Seattle under the direction of Dr. Leroy Hood.

With our technologies, our customers continue to extend our understanding of biology to answer previously unsolvable questions with consistent, reliable results.

 

However, NanoString is much more than innovative products. The secret sauce to the company’s success is our people, who are committed to excellence and dedicated to catalyzing the next biological revolution.  Collectively, we live our corporate values of ambition, grit, ingenuity, authenticity, and customers every day…and never stop asking “What if?”

Summary:

The Product Application Scientist (PAS) is at the forefront of introducing the suite of emerging technologies and applications to global customers through the introduction, positioning, training, and supporting of customers adopting the technologies. Additionally, this person is critical in ensuring the customer experience is communicated back into the R&D, product management and global service and support organizations. Currently the main focus for the PAS will be the support of Spatial Biology instruments and applications with the strongest focus on the CosMx Spatial Molecular Imager (SMI) and its applications. This position will be
responsible for providing various types of support to customers, which can include pre-sales discussions and both field and internally-based
support.

Requirements:

• Ph.D. in a biomedical science (or related field) required; commensurate experience considered.
• Minimum of 4 years as a research scientist in a biomedical research related field.
• Demonstrated expertise in areas including Spatial Biology techniques, Single Cell analysis, biological imaging and/or immunochemistry, gene expression, multiplex assays, protein biochemistry, Flow Cytometry, Next Generation Sequencing.
Demonstrated experience in supporting the adoption of innovative new technologies with early adopters.
• Requires excellent organization and communication skills, verbal and written
• Experience and ability to present scientific presentations to a diverse audience
• Ability to work in a fast paced environment and can deal with ambiguity.
• Ability to travel – domestic and international. 50-75% (depends on role).

Essential Responsibilities:

• Provide training and experimental consultation to customers who adopt new NanoString technologies and applications in the initial stages of release.
• Provide post-training support on the instrument, applications, and data analysis – field-based or internally-based.
• Partner with the Technical Services team in advising and building the post-training support requirements, processes, and strategies.
• Partner closely with the Technical Sales Specialist (TSS) in positioning the new platform.
• Develop and manage partnerships that may contribute to early access programs for these new platforms.
• Partner with and provide input to the Software Development team in the development and continual evolution and improvement of the platform software.
• Conduct seminars and technical presentations – either in the field or remotely and engage in customer meetings as strategically required.
• Provide thorough training to other members of the internal and field-based support teams.
• Spearhead and drive initiatives that enhance the customer experience.
• Partner with R&D in the development and testing of new applications and protocols.
• Provide information and intelligence into the Service, Engineering, and Product Management teams as it relates to future enhancements to the technology.
• Assist or lead the development of technical information including white papers, technical notes, and application notes.
• As needed, support the GeoMx DSP Platform and NanoString’s nCounter platforms in relation to GeoMx DSP system operation.
Document all customer interactions into the CRM system.

Preferred Qualifications:

• Experience with biostatistics and computational data analysis (programming in R and/or Python) is strongly preferred.

• Commercial and/or customer support experience desirable.

 

Target Base Salary Range:

$90,000 – $123,000

 

Commission:

$20,000 at plan, uncapped.

 

Base salary is an integral part of NanoString’s total compensation package.  Base salary considers an individual’s skills, experience, and competitive market value.  The base salary range represent what NanoString pays for a job within a salary grade based on external market data in comparison to similar positions from other companies in our industry. Employees generally enter a salary grade at the lower-to-mid-point in the range.

 

Other compensation elements include a discretionary annual bonus, incentive compensation for sales roles, Restricted Stock Unit (RSU) grants for all new hires, comprehensive benefit plans and paid time off, including designated holidays.

NanoString is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. NanoString does not accept unsolicited agency resumes and will not pay fees to any third-party agency or company that it does not have a signed agreement with.

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NanoString is Premier Career Development Sponsor at Biotech Networks Event: Scientific Speed Networking in Seattle September 6th 2023, meet them there!

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